Essencea Infoserv is a unique company. We are constantly looking for dynamic, passionate, talented people, capable of contributing their best we’ll strive to provide you an environment that fosters personal and professional growth.
If you are wishing to join our mission of providing quality service to give facilitate a memorable experience for every client, please submit your details below and we will be in touch with you shortly.
Job Brief
We are looking for an enthusiastic Customer Support Associate (Sales) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Requirements
Outstanding written and verbal communication skills,
Cool-tempered and able to handle rejection,
Outstanding negotiation skills with the ability to resolve issues and address complaints,
Understanding of customer needs,
Strong analytical and problem-solving skills,
Strong Technical skills
Responsibilities
Contact potential or existing customers to inform them about a product or service,
Answer questions about products or the company,
Ask questions to understand customer requirements and close sales,
Take and process orders in an accurate manner,
Meet sales targets,
Mentor team members and teach improved processes in order to enhance staff accomplishments
NOTE: Selected Candidates should be working at least for a year.
Apply Now
Job Brief
We are looking for a Process Associate - Data Entry to update and maintain information on our company databases and computer systems.
Data entry operator responsibilities include collecting and entering data in databases and maintaining accurate records. Our ideal candidate has essential data entry skills, like fast typing with an eye for every detail and familiarity with online forms. You will work with a team and a Manager. Previous experience as an Associate in data entry or similar position will be considered an added advantage.
Ultimately, a successful data entry operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.
Requirements
Proven data entry work experience, as a Data entry operator or Office clerk
Experience with MS Office and data programs
Familiarity with administrative duties
Experience using office equipment
Typing speed should be 30 WPM and 95% accuracy
Excellent knowledge of correct spelling, grammar, and punctuation
Attention to detail
Confidentiality
Organization skills, with an ability to stay focused on assigned tasks
High school diploma; additional computer training or certification will be an asset.
Responsibilities
Insert customer data by inputting text based and numerical information from source documents within time limits,
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry,
Review data for deficiencies or errors, correct any incompatibilities if possible and check the output,
Research and obtain further information for incomplete documents,
Generate reports, store completed work in designated locations and perform backup operations,
Keep information confidential,
Respond to queries for information and access relevant files
Comply with data integrity and security policies
Ensure proper use of office equipment and address any malfunctions
NOTE: Selected Candidates should be working at least for a year.
Apply Now
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